Implementation of Calling Name Presentation (CNAP)

The Department of Telecommunications ( DOT ) is fast-tracking the implementation of Calling Name Presentation (CNAP), a feature that will display the caller’s name on the recipient’s screen, even if the number is not saved. 

This initiative is aimed at curbing Unsolicited Commercial Communication (UCC) and reducing spam calls, enhancing transparency and trust in the telecom ecosystem. 

• This move aligns with India’s broader digital governance objectives. 

  
  

• It prioritises consumer protection and informed communication. 

  
  

• However, it also underscores the challenge of bridging the digital divide, especially for millions still on 2G networks. 

  
  

Notably, the DoT has asked telecom service providers to submit a status report on CNAP implementation by April 18, highlighting the urgency behind the rollout.