OSP and Enterprise Regulatory Compliance Consultation with Mock Audit
With India’s telecom landscape changing rapidly, it’s become essential for businesses that rely on voice and data communication to stay compliant with government regulations. Whether you're managing a contact centre, offering customer support or telemarketing services, or handling internal communication across multiple locations, following telecom rules is more important than ever.
To help businesses operate legally and securely, the Department of Telecommunications (DoT) and the Telecom Regulatory Authority of India (TRAI) have introduced a clear regulatory framework. This is known as OSP (Other Service Provider) and Enterprise Telecom Compliance.
What is OSP Compliance?
OSP Compliance applies to businesses that use telecom services for offering IT-enabled services (ITES), customer support, telemarketing, or any kind of outsourcing operations. These regulations outline how your communication systems should be designed—how calls are routed, how your setup connects to licensed telecom providers, and how securely the system handles voice and data traffic.
What is Enterprise Telecom Compliance?
With India’s telecom landscape changing rapidly, it’s become essential for businesses that rely on voice and data communication to stay compliant with government regulations. Whether you're managing a contact centre, offering customer support or telemarketing services, or handling internal communication across multiple locations, following telecom rules is more important than ever.
To help businesses operate legally and securely, the Department of Telecommunications (DoT) and the Telecom Regulatory Authority of India (TRAI) have introduced a clear regulatory framework. This is known as OSP (Other Service Provider) and Enterprise Telecom Compliance.
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Operate legally and avoid penalties
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Keep communication systems secure and well-structured
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Enable lawful interception when required by authorities
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Stay audit-ready and build trust with telecom service providers
What Happens If You’re Not Compliant?
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Monetary Penalties: Fines can be imposed for violations like unauthorised network setups, lack of documentation, or failure to maintain records.
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Service Suspension: Telecom operators may be forced to shut down or restrict your services if your setup is found non-compliant.
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Legal Risks: You may be subjected to legal proceedings in cases of severe or repeated violations.
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Operational Disruption: Sudden inspections or rectification orders can lead to downtime, reputational damage, and lost business opportunities.
How We Help You Stay Compliant
Review Network Architecture
We conduct a detailed assessment of your existing or planned network setup, including contact centres, enterprise telephony, and internal communication systems. This includes reviewing media flow, signalling paths, and system connectivity to identify compliance gaps and ensure alignment with regulatory standards.
Publishers Zone
Based on a thorough review of your current documentation and processes, we identify potential risks and provide clear, practical recommendations. We work with your team to design tailored mitigation plans that align with current telecom regulations and ensure long-term compliance.
Advertisers Zone
Our team conducts a mock audit to evaluate whether the network setup and compliance practices are functioning as intended. This proactive approach helps identify misalignments or gaps before any official inspection from TSPs or authorities, ensuring your organisation is well-prepared and aligned with regulatory expectations.
Why Partner with Us?
Experienced
Experts
Our team includes ex-regulators and telecom professionals with real-world experience across sectors like BPO, IT, and e-commerce.
Regulatory
Knowledge
We bring deep understanding of DoT and TRAI rules, helping you stay compliant while keeping operations practical.
Custom
Solutions
From OSP registration to telecom licensing, we offer tailored guidance that fits your business needs.
Risk
Reduction
We spot gaps early and conduct mock audits to keep you fully prepared for inspections and avoid penalties.
Smart &
Cost-Effective
Our approach is compliance-first, business-friendly, and budget-conscious—so you meet regulations without slowing down.