• Vinita Mathpal

History OSP regulations in India

In 1999, the National Telecom Policy was issued by the DoT in India under, which a new category of service provider Other Service Providers (“OSP”) was defined. During this period, the entire Business Process Outsourcing (“BPO”) sector in India was regularized by the Department of Telecommunications (DoT). This was followed by several amendments and revisions in the guidelines, where the registration process was introduced with a prescribed format for various types of registration filing. In this regime, OSPs were defined as under:


“An OSP means a company providing Application Services in India. Application Services means providing services like tele-banking, telemedicine, tele-education, tele-trading, e-commerce, call centre, network operation centre and other IT Enabled Services, by using Telecom Resources provided by Authorised Telecom Service Providers (TSPs).”


Under this regime, the task of granting licenses and approvals to telecom players for providing telecom services in India has been assigned to the DoT which comes under the Ministry of Communications. The DoT formulates and implements


the telecom licensing regime, under which licenses and approvals are granted to corporations to carry out telecom services.

Telecom Regulatory Authority of India (TRAI) serves as the regulatory authority for the telecoms and broadcasting sector with the power to make policy recommendations on related issues. TRAI comes up with various consultation papers based on the recommendations and modifications given by the Industry people itself.


Telecom Sector in India has evolved and sustained a tremendous amount of changes in the past two decades. With the growing advancements in this area, the regulations also experienced to evolve with the changing times. Several licensing Terms & Conditions were formed and amended from time to time.


To know more, kindly refer to below Whitewater prepared summary for your reference.


For any support and clarification, do write us at osp@whitewater.co.in.


Overview of OSP guidelines in India_By Whitewater
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